Are you looking for a speaker that embodies a zest for WOW service and that inspires your organization to reach higher levels of performance? Then look no further than nationally acclaimed speaker Kimberly King.

Prepare to be WOWed! With over 20 years of contact center leadership experience, Kimberly passes on her passion for WOW service through her dynamic consulting and training, insightful writings and inspirational keynote speeches. Her enthusiasm for putting the customer first is contagious as she forges a value based partnership with those she serves to achieve WOW performance. Her detailed tips and strategies provide you with all the how-to steps to make a difference in your business. Front line employees through senior executives enjoy Kimberly's dynamic and interactive presentation style as she embraces and embodies her mentoring mission statement to, "Inspire others to continuously strive for higher levels of performance through creative and strategic methods that are always focused to achieving your goals."

Kimberly also lives her values statement of F.I.R.S.T. Things First. (Faith, Integrity, Respect, Sincerity and Trust)

Whether you read her book, Is Your Call Center Really WOW? follow the tips in her call center leadership calendar, 365 Days to Higher Performance, or partner with her and InterWeave to change the way you do business, Kimberly will inspire you to begin your own Journey to WOW. Kimberly's level of intensity for creating clear strategies that will help you create a WOW culture will leave you with the direction and understanding that will assist you in achieving your goals.

Kimberly holds a Bachelor of Science in Business from The College of St. Elizabeth, is a member of NSA (National Speakers Association) and continues to offer valuable recommendations for driving change through her frequent contributions in Entrepreneur, Real Simple, Contact Professional, Customer Interaction Solutions, DM News, The Customer Communicator, The Tampa Bay Business Journal, CallCenterTimes.com and through her blog at www.interweavecorp.com.

In her spare time, Kimberly is also the author of a Christian-based children's book series based on finding God in all areas of your life. You can read more about Kimberly's passion for living a God centered life at www.wheredoyoufindgod.com.