Strategic Implementation of a change process is critical to turning WOW moments into a way of life. Here are some of the questions that will help to identify why there are performance gaps and how I can help you close those gaps and turn WOW moments into a way of life.
- What we tolerate becomes our standards. What is your leadership tolerating that does not meet your standards? Why are you tolerating these behaviors?
- We need to manage to the metrics but mentor to the behaviors. Are you telling people to meet a goal but not specifically helping them to change their behaviors?
- Relationships are at the heart of your success. How healthy are the relationships between leaders and employees?
- What is happening now that WOWs you that you want to duplicate throughout your organization?
InterWeave can assist you in re-establishing your Range of Tolerance so that everyone is clear on the behavioral standards that will help you to turn WOW moments into a way of life consistently!